FAQ's
Common Car Shipping Questions & Answers
At NG AUTO HAULERS LLC, we believe in total transparency. Navigating the logistics of vehicle transport can be complex, so we have compiled a list of the most frequent car shipping questions to help you make an informed decision for your next move.
Frequently Asked Question
General Logistics & Services
This is our signature service where we pick up your vehicle from your specific location—be it your home or office—and deliver it directly to your destination. It eliminates the need for you to drop off or pick up your vehicle at a busy shipping terminal.
We are fully equipped to ship a wide variety of vehicles, including Sedans, Classic Cars, SUVs, Crossover SUVs, Full-size Vans, Minivans, Motorcycles, ATVs, and Light or Pick-up Trucks
Yes. We offer open carriers, which are the most cost-effective for daily drivers, and enclosed carriers, which provide maximum protection from weather and road debris for luxury or classic models.
Absolutely. We are highly experienced in both single-unit and multiple-unit shipping for individual customers and corporate clients
Pricing & Quotes
Our rates are market-competitive and vary based on the distance, vehicle type, and the shipping method chosen (Open vs. Enclosed). Contact us directly for a customized quote tailored to your route.
No. We pride ourselves on transparent, competitive pricing so you know exactly what to expect from the start
Timelines & Preparation
Timelines depend on the total distance of the transport. However, we are a leader in the industry specifically due to our commitment to on-time transportation.
We recommend removing all personal belongings, ensuring the car is clean for inspection, and leaving about a quarter-tank of fuel for loading and unloading purposes.
Yes. Constant communication is a core value at NG AUTO HAULERS LLC. Our support team will provide updates throughout the journey until delivery.
Safety & Reliability
As a leader in auto transport, we prioritize the safety of your vehicle. All shipments are handled with professional care and are covered by comprehensive insurance during the journey.
We coordinate with you to ensure a convenient delivery time. If you cannot be present, you can designate an authorized representative (such as a friend or neighbor) to sign for the vehicle upon arrival.
Our team is available to answer your car shipping questions Monday through Saturday, from 9:00 AM to 6:30 PM.